Privacy Policy
Last updated: May 2025 | House of Media Limited, Registered in England & Wales
1. Who We Are
House of Media Limited ("we", "our", "us") is a company registered in England and Wales. Our registered domain is thehouseofmedia.co.uk and our contact email is [email protected]. We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
We may collect the following categories of personal data: Contact information (name, email address, phone number, company name); Enquiry and communication data submitted via our contact form; Usage data collected through website analytics (including IP address, browser type, pages visited, and time on site); Cookie data as described in our Cookie Policy.
3. How We Use Your Data
We use your personal data to: Respond to your enquiries and provide our services; Send service-related communications; Improve our website and user experience; Comply with legal obligations. We do not sell, rent, or trade your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
Our legal basis for processing your personal data includes: Contractual necessity (where we are fulfilling a service engagement); Legitimate interests (responding to business enquiries, website analytics); Consent (where you have explicitly opted in, such as marketing communications); Legal obligation (where required by law).
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Enquiry data is typically retained for 3 years. Analytics data is retained in accordance with the policies of our analytics provider.
6. Your Rights
Under UK GDPR, you have the right to: Access your personal data; Rectify inaccurate data; Request erasure of your data ('right to be forgotten'); Object to processing; Request restriction of processing; Data portability. To exercise any of these rights, please contact us at [email protected].
7. Cookies
We use cookies to enhance your experience and analyse site performance. Please refer to our Cookie Policy for full details of the cookies we use and how to manage them.
8. Third-Party Services
We may use third-party services including analytics providers (such as Google Analytics), email platforms, and CRM tools. These providers have their own privacy policies and we ensure they meet appropriate data protection standards. Data may be transferred outside the UK in accordance with UK GDPR transfer mechanisms.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the 'Last updated' date at the top of this page. We encourage you to review this policy periodically.
11. Contact & Complaints
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.